Are all products designed by Laskasas?We design and craft all furniture pieces ourselves.
Can I buy Laskasas sample box?Laskasas sample box is a very useful work tool for interior designers and architects. Order your sample box here
Do you have stock?Due to the nature of our products and the handmade processes used to produce them, we don’t have stock. We produce according the orders.
How can I become a distributor?For more information please visit our Contact Us page and contact the sales manager in your region.
How can I create a trade account?You can sign up to be part of Laskasas Trade Program by filling out this form
How can i find out which dealer carries a specific item?
Please reach out to our Trade Project Specialists here: https://www.laskasas.com/en/contacts_596.html or by Whatsapp: +351 936 197 853
How do I get press information?Laskasas high resolution images and press release are available upon request. Visit our Press Room to contact our press team for more information.
How do I place my order?
Reach out to the Trade Project Specialist in your region: https://www.laskasas.com/en/contacts_596.html
How do I request a catalogue?
You can request any of our catalogues here, by filling out the respective forms https://www.laskasas.com/en/catalogues_405.html
I am having trouble with the website. Can you help?
If you’re having any issues with our website, please email: [email protected]
Is there a minimum required order value when purchasing from Laskasas?There is no minimum order value required.
Laskasas pieces can be customised?
— Due to the nature of Laskasas manufacturing techniques, each piece can be customized according to our client's needs and preferences. However, some pieces may have limitations and this means that each request of customization must be analyzed by our technical team.— While, as manufacturers, we will make every effort to match a finish and/or texture, no guarantees of an exact match can be provided.
— For COM Orders (customer’s own materials), production will not begin on any product requiring any type of fabric or leather supplied by the purchaser until all the materials for the products ordered have arrived and have been properly identified by Laskasas. Lead time for orders with COM/COL products starts after all materials, have been properly approved.
To which countries do you sell?Laskasas sells to the whole world, without restrictions.
What are your opening times?Customer Service lines are open Monday – Friday 9am-6pm (with the exception of public holidays). For showroom and distributor opening times please refer to our showrooms page
What if i have a question that isn't answered here?
Please reach out to our Trade Project team here: https://www.laskasas.com/en/contacts_596.html
What is Laskasas shipping policy for the USA?Transportation expenses are included from Portugal to Chicago (Shipping Agreement: FOB Chicago). Shipping services from Chicago to your location are available upon request for an additional cost.
What is Laskasas shipping policy?- All prices and transactions are EX WORKS (except for the USA), therefore do not include any transportation expenses or associated fees.
- Shipping services are available upon request to your Trade Project Specialist, for an additional cost.
- Laskasas will be free of any charges or responsibility over events, loss, or any and all damages, during or after transport or installation.
Where can I find the dimensions of a piece of furniture?
You can find dimensions in each product page below the images of the product. You can also request our catalogue that contains the dimensions of all our products: https://www.laskasas.com/en/catalogues/master-collection_407.html
Where is Laskasas headquartes located?Laskasas is located in Porto district, Portugal.
Are Laskasas products available for customisations?
Yes. Laskasas offers over 100 customisations options which you can view in our Materials and Finishes catalogue. https://www.laskasas.com/en/catalogues/materials-and-finishes_409.html
Do you offer samples of your materials?
Yes. Check out our Sample Box https://www.laskasas.com/en/professionals/sample-box_408.html. Order yours by reaching out to your Trade Project Specialist https://www.laskasas.com/en/contacts_596.html
How can I get pricing information for your furniture?
Request our price list to your Trade Project Specialist: https://www.laskasas.com/en/contacts_596.html
How do I know which items are in stock?
Laskasas doesn’t have items in stock. None of our products are pre-made. They are made to order, according to your customisation preferences. You can placer you order with our specialists https://www.laskasas.com/en/contacts_596.html
I need an item in a colour/material that I don't see in the materials and finishes catalogue. Are other options available?
Please reach out to our Trade Project team here to discuss your options: https://www.laskasas.com/en/contacts_596.html