Privacy Policy

  • 01. Who We Are

    We are the Laskasas Group, consisting of the following companies: Laskasas, S.A, Dom K Estofos, Lda., Serralux – Produtos Metálicos, Lda. And Home Recover – Obras e Remodelações Lda., And treat your personal data as co-responsible for the treatment.

    This means that we are jointly responsible for how we treat and we protect your data.

  • 02. Why We Use Your Data

    We will use your data (collected online or in person), among other purposes, to manage your registration as a user, manage the purchase of products or services, answer your questions, as well as to send you our personalized communications
  • 03. Why Do We Need Your Data

    We are entitled to treat your data for different reasons. The main thing is that we need to treat them for the execution of the contract that you agree to celebrate with us when making a purchase, or even to obtain a budget (pre-contractual obligations) or even to enjoy some of our services or features, although there are other reasons that entitle us to use them, such as the interest in answering your questions or the consent you give us to send you our newsletter, among others.
  • 04. With Whom Do We Share Your Data

    We will share your data with service providers who provide us with assistance or support, whether they are Laskasas Group companies or external partners with whom we enter into an agreement, and they are located in Portugal.
  • 05. Your Rights

    You have the right to access, rectify or erase your personal data. In some cases you also have other rights, for example, to oppose us to use your data or the right to carry them, as explained in detail below, and may at any time request the deletion of your personal data to the email:

    We invite you to read below our complete Privacy Policy to understand how we will use your personal data and the rights you have in relation to them.


    • In this Privacy Policy you will find all the relevant information applicable to the use that we make of the personal data of our customers and users, regardless of the channel or means (online or in person) of LASKASAS in Portugal that you use to interact with us.
    • We are transparent about what we do with your personal data so that you understand the implications of the uses we make or the rights you have with respect to your data:
    • We permanently dispose of all the information included in this Privacy Policy that you can consult at any time and in addition, you will also find information about each treatment of your personal data as it interacts with us.
    • Some names we will use in this Privacy Policy:
    • When we talk about our Platform, we refer in general to any of the channels or media, digital or in person, that used to interact with us. The main ones are:
    • Our website,
    • Personally, at one of our LASKASAS Physical Stores in Portugal.


    The people responsible for processing your data are:
    LasKasas S.A. with the NIPC 507 272 102, headquartered in Rua Facho, n.º 576, Rebordosa, Paredes municipality (doravante Laskasas)

    Data Protection Officer’s email address:


    Depending on the purposes for which we treat your data at any given time, as explained above, we need to treat one or more data which, in general, will be, as appropriate, the following:

    1. Your identification data (for example, your name, address, taxpayer, contact details, etc.);
    2. Economic and transactional information (eg your financial data in case you want to request funding to purchase our products);
    3. Business information (for example, if you subscribed to our newsletter);
    4. Data on your tastes and preferences;
    5. Remember that when we ask you to fill in your personal information to give you access to some functionality or service of the Platform, we will mark some fields as mandatory, because they are data that we need to be able to provide the service or give you access to the functionality in question . Please note that if you decide not to provide us with this information, you may not be able to complete your registration as a user or you may not be able to enjoy these services or features.
    6. Depending on how you interact with our Platform, that is, depending on the services, products or features that you want to use, we will treat your personal data for the following purposes:


    • 1. To respond to requests or requests you make through Customer Support channels We only deal with personal data that is strictly necessary to manage or resolve your request or request.

    We only deal with personal data that is strictly necessary to manage or resolve your request or request.

    • 2. For marketing purposes

    This purpose includes the treatment of your data, mainly, for:

    • To the extent that by consenting to receive news and communications from Laskasas Group, we will treat your personal data to manage such request, including to send personalized information about our products or services through various means (such as mail MMS or SMS).
    • In this regard, please note that this data processing does not presuppose any analysis of your user or customer profile to determine what your preferences are and therefore which are the most appropriate products and services in your style when we send you information.
    • Remember that you can request the cancellation of such service to any time and at no cost, just send us an email to
    • Take promotional actions (for example, to organize fairs, contests or to send your list of saved articles to the e-mail address you indicate to us) 

    • 3. Analysis of functionality and improve the quality of our services

    If you access our Platform / site, we inform you that we will NOT treat your browsing data for analytical and statistical purposes, ie to understand how users interact with our Platform and thus be able to improve it.

    In addition, on certain occasions WE CAN perform quality actions and surveys to know the degree of satisfaction of our customers and users and to detect the areas in which we can improve, however, will be informed in detail of the possible treatment of your personal data.


    The legal basis that allows us to process your personal data also depends on the purpose for which we treat them, as explained in the following table:


    • 1. To respond to requests or requests you make through Customer Support channels

    The treatment of your data is necessary according to the terms that regulate the use of the Platform. In other words, to make a request for contact in the Platform / site, we need to treat your personal data, otherwise we could not manage your registration or fulfill your requests.

    In case you decide to use our website or access through a social network, the reason we are entitled to treat your data is the consent you give when authorizing the transfer of your data through the social network or website

    • 2. Development, fulfillment and execution of the contract of sale or services

    The processing of your data is necessary for the conclusion of the contract of sale or service with you.
    Some data processing related to the purchase process will only be activated because it requests or authorizes it, as is the case of storing the payment data (accounting documents) to obtain financing.

    In these cases, the basis for processing your data is your own consent.

    We believe that we have a legitimate interest in conducting the necessary checks to detect and prevent possible fraud when making a purchase. We understand that the processing of this data is beneficial to all parties involved when paying for a purchase and, in particular, to you, as it allows us to take measures to protect you against attempted fraud by third parties.

    • 3. Customer Support

    We believe that we have a legitimate interest in responding to requests or inquiries through the various means of contact. We understand that the treatment of these data is also beneficial for you, as it allows us to assist you properly and respond to requests made, make inquiries to satisfy and even present products that can meet your needs.

    When contacting us, in particular, for the management of incidents related to your order or the product / service purchased through our website / platform, the processing of your data is necessary for the conclusion of the contract of sale, as well as of the pre-contractual obligations, and comes from his consent.

    When your request is related to the exercise of the rights on which we inform you below, or with claims related to the our products or services, which legitimizes our your data is the fulfillment of our obligations.

    • 4. Marketing

    The basis of legitimacy to treat your data for marketing purposes is the consent you freely give us, for example, when you accept receiving personalized information through various means, when you accept these terms and condition


    The term of retention of your data will depend on the purposes for which we treat them, as follows:


    • 1. Manage your registration as a user of the site / platform

    We will treat your data during the time maintain the registered user condition (that is, up to decide to cancel your registration).

    • 2. Development, compliance and execution of the contract of sale or services

    We will treat your data for the time necessary to manage the purchase of the products or services you have purchased, including possible returns, complaints or complaints associated with the purchase of the particular product or service , and we established the period of 3 years.

    • 3. Customer Support

    We will treat your data for as long as it is necessary to fulfill your request or request.

    • 4. Marketing

    We will process your data until you cancel your subscription or request the deletion of your data by sending us an e-mail to requesting deletion of your data regarding the sending of newsletters, if you do not do so we will keep your personal data for this purpose for 10 years.

    Regardless of whether we treat your personal data for the time strictly necessary to fulfill its intended purpose, we will retain it subsequently duly stored and protected for as long as liability arising from treatment may arise, in compliance with current legislation at all times. When each of the possible actions prescribe, we will erase the personal data.


    In order to fulfill the purposes indicated in this Privacy Policy, it is necessary to give access to your personal data to LASKASAS Group entities and to third parties who provide us with support in the services we provide you, for example:

    • Financial Institution;
    • Technology service providers;
    • Providers and collaborators of logistics, transportation and delivery services;
    • Service providers related to customer support;
    • Partners and service providers related to marketing and advertising;

    For reasons of efficiency of the service, some of the providers may not belong to the Laskasas group but are all located in the European Economic Area. We inform that when transferring your data to third parties we safeguard with adequate guarantees and always maintaining the security of your data:


    We compromise to respect the confidentiality of your personal data and to guarantee the exercise of your rights. We have determined that you can exercise your rights at no cost by writing us an email to an e-mail address ( simply by telling us the reason for your request and the right you want to exercise. If we deem it necessary to identify you, we may request a copy of an identification document.

    In particular, regardless of the purpose or legal basis under which we treat your data, you have the right to:

    • Ask us access to the data that we have of you.
    • Ask us to rectify the data we already have.
    • Ask us to erase your data to the extent that it is no longer necessary for the purpose for which we need to continue to treat it as explained above or when we are no longer legally entitled to treat it
    • Ask us to cancel or limit the processing of your data, which means that in certain cases we may request that we temporarily suspend the processing of the data or that we retain it for the time needed when you need it.

    If you have given us your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time by sending us such request to the following email:

    When our legitimacy for the processing of your data is your consent or performance of the contract, as explained above, you will also be entitled to request the portability of your personal data. This means that you will be entitled to receive the personal data you have provided to us in a structured, current and automatic reading format so that you can transmit them directly to another entity without any impediment on our part.

    On the other hand, when the processing of your data is based on our legitimate interest, you also have the right to oppose the processing of your data.

    Finally, we inform you that you have the right to submit a complaint to the supervisory authority regarding data protection: National Data Protection Commission is located at Av. D. Carlos I, 134 – 1. 1200-651 Lisbon. Telephone: 213 928 400 – Fax: 213 976 832 – e-mail:


    It is possible to change the information set forth in this Privacy Policy when we consider appropriate, being notified in advance of your change.

    In this case, you will receive a message to your email address when the change in question is significant in relation to your privacy, so that you can review the changes, evaluate them and, if applicable, object to canceling some service or functionality.


    We use cookies and similar devices to facilitate your navigation on the Platform, to understand how you interact with us and, in certain cases, to be able to show you advertising according to your browsing habits. Please read our Cookies Policy to know in greater detail the cookies and similar devices we use, their purpose and other useful information.

  • 06. Careers

    Protecting your personal information is a priority for us. Therefore, this privacy policy explains how Laskasas Group processes and protects it from:
    • Candidates who apply for a position with us through our website, recruitment adverts, social media or other sources;
    • Prospective employees;
    • Sales contacts from our customers and suppliers;
    • Website users.
    We will also inform you of your data protection rights, including your right to object to this processing. If you wish to contact us, please consult the 'How to contact us' section of this document.

    1. What personal data do we collect from candidates?

    When you apply for a position with us, we will collect your data, including, among other things, your name, contact details and CV information. We may also collect, where permitted by law, information relating to your health (e.g. disability information for reasonable work adjustments), diversity information including race, ethnic origin, sexual orientation and religion (for equal opportunities purposes), and details of any criminal convictions. Laskasas, as the responsible data controller, will manage the process for which you have applied.

    If you use our website, click on links in emails we send you, open or forward those emails, or sign up to receive job alerts or other content from us, we also collect personal data from these interactions.

    We may also receive personal information about you from third parties, including:
    • References - when you are offered a job;
    • Previous employers - to confirm dates of employment;
    • Educational institutions - to verify academic qualifications;
    • Credit reference agencies - if we need to check your financial situation;
    • Publicly sourced places such as LinkedIn and Indeed;
    • Clients to whom we have shared your CV and who have contacted you as part of a recruitment process or who have provided feedback on your CV.

    2. Potential Candidates

    We collect your personal information, including your name, contact details and professional background, from publicly available sources, such as LinkedIn or recruitment websites, so that we can contact you if we think you may be interested in our opportunities. It is possible that we will also receive your personal information from another candidate or employer who recommends you as a potential candidate.

    3. Website or Application Users

    We collect personal data, such as your IP address and other information about your device, required to provide you with our digital information. Also, we gather information from your interaction with our website or apps, such as the pages you view. When you contact
    us, we will also collect information about your enquiry. We use cookies and similar technologies to compile most of this information. Please see our cookie policy for more information.

    4. How we use your information
    4.1 Candidates

    We use your personal information to:

    • Provide you with job vacancies;
    • Communication;
    • Allow you to send your CV and apply for jobs;
    • Personalise your experience by creating a candidate profile;
    • Enable us to monitor equality and diversity;
    • Provide you with salary and interview advice;
    • Send you targeted communication to inform you about job opportunities, industry reports and insights, events, special offers and contests, as well as other information according to your marketing choices.

    We also generate relevant and targeted banners on our website and social media to present you with information we believe will be relevant to you. We target these adverts based on your previous interactions with our website, emails, and consultants. Your interaction with our ads allows us to measure our advertising campaign's impact and to help us improve our marketing strategy. We use cookies for this purpose and only if you have previously given your consent.

    4.2 Potential Candidates

    We use your personal information to:
    • Determine whether you may be interested in our offers and how we can assist you;
    • Contact you and find out if you are interested in our offers.

    4.3 Website or Application Users

    We may use your personal information to:
    • Improve and personalise your experience when using our website or applications;
    • Personalise the advertising you receive from us.

    5. Terms and conditions for processing your data

    According to the GDPR, we rely on the following legal foundations to process your data:

    • Contract - to fulfil our contractual obligations to the clients or candidates
    e.g. When clients hire our services or candidates accept our terms and conditions; for potential clients or candidates to take the necessary steps to formalise a contract with us.

    • To comply with a legal obligation
    e.g. if we need to use your personal information to comply with legal or regulatory obligations.

    • The legitimate interests of us or third parties - including:

    1. To respond to your requests and enquiries (the legitimate interest here is to maintain constant and up-to-date communication with candidates);
    2. To improve the performance of our website and the user experience;
    3. To inform about job opportunities.

    We undertake a legitimate assessment to ensure our interests don't override yours. You can request this assessment using the contact details below.
    • Consent - Under certain circumstances, we will ask for your consent to process your data. For example, if you apply for a job, we will offer you the possibility to register for alerts about similar ones. Since we process your data based on your consent, you can withdraw your consent at any time. Contact us if you wish to do it.

    6. Securing your personal information

    We implement and maintain appropriate technical and organisational measures to protect your data against accidental or unlawful destruction, loss, modification, disclosure or unauthorised access. Only authorised people have access to personal information and are contractually bound to keep this information confidential.

    7. For how long we will keep your personal information
    We will keep your personal information for as long as necessary to fulfil the purpose we collected, which sometimes can be a continuing purpose. For example, if you are a candidate, we will maintain it for the entire length of your contract with us and possibly afterwards since we often help candidates find jobs over many years and throughout their careers.

    We will retain some personal information for longer than others. To determine the appropriate retention period for personal information, we consider factors such as the purposes for which we process your data, including any legal, regulatory, accounting and reporting obligations, its nature and volume, and the potential risk of harm from unauthorised use or disclosure of your personal information.